Shipping & Returns

SHIPMENTS
Sending letter mail and postal parcels to customers is on Monday & Thursday.

ORDER AND SHIPPING
Closure orders for shipments Monday = Sunday 6 pm.
Closure orders for shipments Thursday = Wednesday 18.00.

POSTAGE COSTS
We charge 1.95 euros for Letter Post
For postal packages UP TO 10KG we charge 7.50 euros
For postal parcels UP TO 10KG with an order value above 150.- euro, the SHIPPING COSTS are FREE in the Netherlands.
We charge 20 euros for postal parcels From 10KG TO 30KG

WEBSHOP SYSTEM
Our webshop uses the Weight / Quantity system.
Each product in our database has been given a certain weight.
When you want to pay, a computer automatically calculates the total weight.
The computer uses different price categories for different total weights.
The costs for the different weight units can be found under ‘SHIPPING COSTS’

If a Product states “Note Good: This product is in the lowest shipping category; €1.95” Is it entered in the computer as letterbox post? If you enter several articles where the above is stated, it may be that the package becomes too heavy, in that case the computer automatically switches to a package of 7.50EUR.

ADVERTISING
Upon receipt of your shipment, we request that you check it immediately for defects, only
complaints within 2 days after receipt of the shipment we can handle.
After that, a complaint or return will no longer be processed.

RETURN MAIL

You can send your return mail or postal package to:

FS1 Team Almere
Bolderweg 37-G
1332AZ Almere

Before visiting this address, we ask you to call 06 25 330 190 first to avoid disappointment.